We give your people the strategies to deliver professional, focused communication, regardless of format, such as reports, emails, tenders, proposals or board papers.
Top 5 reasons why your people need communications training
- Perception is reality
When your customers get a badly written email or letter, they make snap judgments about your business:
Sloppy, bureaucratic writing = a sloppy, bureaucratic company.
- Managers’ eyes off the ball
How long do your managers spend fixing their teams’ writing before it goes to senior management or key customers? Ask them. What business-building activities does this keep them from?
- Productivity killer
The ‘CYA’ (Cover Your A**) mentality sees everyone copying everyone else on their emails. That’s bad in itself, but when those emails are waffly and hard to decipher, the efficiency of your whole company dives.
- Winning business
Poorly written proposals that bury your main advantages mean that often the best company (yours) is overlooked.
- Keeping business
Winning new customers costs 6-7 times more than keeping them. Yet companies (like yours?) lose customers daily because of badly written responses to customer requests or complaints.
Our in-house writing courses are available throughout the Asia-Pacific, while our live online courses are available anywhere in the world!
Let’s talk about your needs. Call us on (+61) 1300 658 580 or email us now.